There are a few steps that need to be completed in order to have your pup join our pack at either location.
There are a few steps that need to be completed in order to have your pup join our pack at either location.
View our Hellertown “Facility Tour” video, depending on which facility you plan on going to. If you plan to go to both locations, please take a look at both videos.
Please fill out and submit the parent contact and dog profile forms located on this page.
You will give our Hellertown facility a call at 610-838-6638 or email hellertown@afurrytailcometrue.com to set up your pups safety evaluation.
All pups must have a safety evaluation before coming to play. During your evaluation, we will introduce your pup to a few friends to make sure that the doggie daycare environment is right for them. You may also ask any questions that you have at this time. Before booking your evaluation, Please make sure your pup is up to date with their Rabies, Parvo/Distemper and Bordetella shots. Please bring these shot records with you to YOUR HELLERTOWN EVALUATION.
All bookings for Daycare and Grooming are done through and App called Gingr for Pet Parents. The first time you book anything will be when you are booking your evaluation.
Please download Gingr for Pet Parents in your Playstore or App Store on your phone.
It will ask for a FACILITY CODE : 282702
If you are an EXISTING CLIENT, click RESET PASSWORD and use the cell phone number that we have on file to reset your password. Once you’re in, you can then update all of your information and add any new dogs via the Account tab at the bottom of the app. Please make sure your sign our Liability Waiver located under the account tab as well.
If you are a BRAND NEW CLIENT, click SIGN UP. Proceed by answering all of the questions about you and your dog. Questions with the red star * are required.
Once you are finished filling out the parent info, the next page is the dog info. When filling out the dog information,
***If Gingr is not allowing you to upload a photo, you then need to go into your app permissions on your phone and give Gingr camera permission. You then have to log out and back into the app to proceed.
Once everything is entered, you will get a welcome screen! This screen will show that your pet is out of date with shots. Click on this tab and it will let you upload a picture of your dogs shots which should include the Rabies, Parvo/Distemper and Bordetella shots. Each time your dog gets a shot update, this is where you will upload so A Furry Tail has updated records at all times. You will know that the records uploaded once you see a GREEN SUCCESS box.
Please note, your shots will continue to show as out of date until we at A Furry Tail go in on our end and update. We do not do this until after your evaluation. Once your pup passes their evaluation, we go in on our end, update your posted shots and approve your account which will then allow you to book your daycare freely.
After uploading your shot records please head over and SIGN OUR LIABILITY WAIVER under Account.
You are now ready to book your initial evaluation. Please click on the book tab at the bottom of the app. Choose evaluation and then pick a day and time that works for you.
YOU WILL NOT BE ABLE TO BOOK YOUR DOG FOR ANY DAYCARE SERVICES UNTIL AFTER THEY HAVE HAD THEIR INITIAL EVALUATION WITH US! YOU WILL ONLY BE ABLE TO BOOK YOUR EVALUATION. ONCE YOU COMPLETE YOUR EVALUATION, WE GO IN ON OUR END AND APPROVE YOUR ACCOUNT TO THEN MAKE DAYCARE RESERVATIONS.
If you have any trouble setting up your app or getting your evaluation request or reservation requests in, please send us a Facebook private message or email us at hellertown@afurrytailcometrue.com so we can assist.
We use Sign Up Genius to sign up for daycare at our Hellertown location. The link to the Sign Up Genius is pinned to the top our Hellertown Facebook page at all times and you can sign up for any day in the month as long as there is a spot open. You check the sign up box, add your name and your pups name and you are then signed up for daycare. Your pup can come any day for daycare after you have had their initial evaluation.
You also have the option of being added in for recurring daycare where your dog comes the same day each week and then you do not have to sign up for that day, they are automatically in. Please let us know at the evaluation if you would like to be added in for a recurring day or days each week.